Terms and Conditions

Effective Date: 7^th August 2026

These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from [Company Name] (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

The French Market Ltd. is an Irish company registered in Ireland.

Registered Address:
Pollboy, Manorhamilton, Co Leitrim

Company Registration Number:
385731

VAT Number:
IE6405731B

Email:
info@thefrenchmarket.ie 

Phone:
(071) 9820976

2. Eligibility to Purchase Alcohol

Our products include alcoholic beverages.

By placing an order containing alcohol, you confirm that:

• You are at least 18 years of age.
• The recipient of any alcoholic gift is at least 18 years of age.
• You will not purchase alcohol on behalf of anyone under 18.

We reserve the right to:

• request proof of age before dispatch;
• require age verification upon delivery;
• refuse or cancel any order where satisfactory proof of age cannot be provided.

Deliveries containing alcohol may only be accepted by persons aged 18 or over.

3. Products

We make every effort to ensure product descriptions, photographs and pricing are accurate.

However:

• product images are illustrative only;
• hamper contents may occasionally vary due to supplier availability;
• where a listed item is unavailable, we reserve the right to substitute it with an item of equal or greater quality and value.

We will aim to preserve the overall appearance, quality and value of every hamper.

4. Pricing

All prices are displayed in Euro (€).

Prices include VAT where applicable unless otherwise stated.

Delivery charges are calculated separately and displayed during checkout before payment.

We reserve the right to change prices without prior notice.

5. Orders

Orders are subject to acceptance.

After placing an order you will receive an order confirmation email. This does not constitute acceptance.

A contract is formed only when we dispatch your order.

We reserve the right to refuse or cancel orders where:

• products are unavailable;
• payment cannot be authorised;
• pricing errors occur;
• fraud is suspected;
• legal restrictions prevent fulfilment.

6. Payment

Payment must be received before goods are dispatched.

We accept payment through approved payment providers displayed during checkout.

We do not store full payment card details.

7. Delivery

We deliver throughout the Republic of Ireland only.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not liable for delays caused by:

• couriers;
• severe weather;
• customs;
• public holidays;
• strikes;
• incorrect delivery information supplied by the customer;
• circumstances beyond our reasonable control.

Risk in the goods passes upon delivery.

Ownership remains with us until payment has been received in full.

8. Failed Deliveries

If delivery cannot be completed because:

• no eligible adult is available;
• age verification fails;
• the address supplied is incorrect;
• access is restricted,

additional delivery charges may apply.

Alcohol cannot be left unattended where age verification is required.

9. Corporate Orders

Corporate customers are responsible for ensuring recipient details are accurate.

Where large or bespoke orders are agreed, payment terms will be specified separately.

Customised products may require longer lead times.

10. Personalised Gifts

Please check all spelling, names, messages and delivery information carefully before submitting your order.

We cannot accept responsibility for errors supplied by the customer.

Personalised products cannot normally be cancelled or returned unless faulty.

11. Right to Cancel

Consumers purchasing online have rights under Irish and EU consumer legislation.

However, cancellation rights may not apply to:

• personalised goods;
• perishable food products;
• sealed alcoholic beverages where unsealed after delivery;
• goods exempt under applicable consumer legislation.

Where cancellation rights apply, customers must notify us within 14 days of receiving their order.

Returned items must be:

• unused;
• unopened where appropriate;
• in resaleable condition.

Customers are responsible for return postage unless the goods are faulty or incorrectly supplied.

Refunds will be processed using the original payment method.

12. Damaged or Incorrect Goods

Please inspect your order promptly upon delivery.

If goods arrive damaged, defective or incorrect, please contact us within 48 hours and include:

• your order number;
• photographs of the issue;
• a description of the problem.

Where appropriate we may:

• replace the goods;
• offer a partial refund;
• provide a full refund;
• arrange collection.

Nothing in these Terms affects your statutory consumer rights.

13. Food Allergens

Some hampers contain food products.

Ingredients and allergen information are supplied by manufacturers.

Customers should always read product labels before consumption.

We cannot guarantee that products have been prepared in allergen-free environments.

14. Gift Messages

Gift messages are printed exactly as submitted.

We reserve the right to refuse messages that are unlawful, offensive or defamatory.

15. Promotions and Discount Codes

Promotional offers are subject to availability.

Unless expressly stated:

• only one promotion may be used per order;
• discount codes cannot be exchanged for cash;
• promotions may be withdrawn at any time.

16. Intellectual Property

All website content including:

• logos;
• text;
• photographs;
• graphics;
• branding;
• product descriptions,

is owned by or licensed to us.

No content may be copied or reproduced without our prior written consent.

17. Website Use

You agree not to:

• misuse the website;
• attempt unauthorised access;
• introduce malicious software;
• interfere with website operation.

We reserve the right to suspend or terminate access where misuse occurs.

18. Limitation of Liability

Nothing in these Terms excludes liability where exclusion is prohibited by law.

To the fullest extent permitted by law, we shall not be liable for:

• indirect losses;
• consequential losses;
• loss of profits;
• business interruption;
• loss arising from delayed delivery outside our reasonable control.

Our total liability shall not exceed the purchase price of the relevant order except where otherwise required by law.

19. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By placing an order you acknowledge that your information will be processed for order fulfilment, customer service and legal compliance.

20. Force Majeure

We shall not be liable for failure or delay in performing our obligations where caused by events beyond our reasonable control, including:

• natural disasters;
• pandemics;
• war;
• government action;
• transport disruption;
• supplier failure;
• cyber incidents.

21. Governing Law

These Terms are governed by the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts, without prejudice to any mandatory consumer rights applicable under Irish or EU law.

22. Changes to These Terms

We may update these Terms from time to time.

The version published on our website at the time an order is placed will apply to that order.

23. Contact Us

For any questions regarding these Terms, please contact:

The French Market Ltd

Email: info@thefrenchmarket.ie

Telephone: (071)9820976

Postal Address: Unit 9E, Northwest Business Park, Collooney, Co Sligo, F91THW7